All you need in one
Multi vendor maintenance and support services designed to minimize business down-time. Unrivaled delivery reach and depth with highly skilled resources and experienced teams and streamlines management processes.
Reverse Logistics
All logistical processes in which goods come from the end customers and run back into the supply chain loop.
repair / refurbishment facility
With our extensive client tasks we have a huge park on repair devices and refurbishment equipment.
Onsite Services
Standardized on site services by experienced staff, intensive process knowledge or just troubleshooting.
warranty validation
We will validate every warranty claim through visual, mechanical, and functional testing.
technical support / hot Line
For all questions about our service, we provide you with multilingual phone support
repair under warranty on manufacturer behalf
Handling of warranty cases within the warranty period and under the manufacturer’s warranty terms.
procurement and logistics worldwide
On your behalf we take care of the procurement and provision of parts. Fast and reliable follow-up are our strengths.
disposal respectful of the environment and lawfully with regard to the local rules
Our focus is circularity. We dispose responsibly
on-site de-installation Europe
For breakdowns of large equipment such as digital printers, our teams are on standby for travel in Europe